1. Who We Are
BuiltPro is a construction project management platform operated by Elyron Group, LLC. Our service is accessible at app.builtpro.app. If you have any questions about this Privacy Policy, please contact us at support@builtpro.app.
2. Information We Collect
We collect information you provide directly to us when using BuiltPro, including:
- Name — for account creation and client records
- Email address — for account login, notifications, and support
- Phone number — for SMS notifications (with your consent)
- Project information — job details, estimates, invoices, notes, and related construction project data you enter
- Payment information — processed securely by Stripe; we do not store card details
- Usage data — browser type, IP address, pages visited, and app usage analytics
3. How We Use Your Information
- To provide, maintain, and improve the BuiltPro platform
- To send transactional communications (invoices, estimates, job updates)
- To send SMS notifications when you or your clients have opted in
- To respond to support requests and inquiries
- To process payments through our third-party provider (Stripe)
- To comply with legal obligations
4. SMS Communications
BuiltPro sends SMS messages to clients who have opted in through the BuiltPro client portal, digital estimate approvals, or other opt-in mechanisms.
- Message types include: estimates, invoices, appointment reminders, and job status updates
- Message frequency varies depending on project activity
- Standard message and data rates may apply
- To opt out at any time, reply STOP to any SMS message you receive
- For help, reply HELP or contact support@builtpro.app
5. Data Sharing & Third Parties
We do not sell your personal information to third parties. We may share data only in the following circumstances:
- Service providers — Stripe (payments), GoDaddy (domain and website hosting), Base44 (application hosting, database, authentication, file storage), Resend (email), Pingram (SMS, for accounts that have opted in), OpenStreetMap (map tiles), and AI processing providers for optional AI features, each of which processes data on our behalf under confidentiality and data processing terms
- Legal requirements — if required by law, subpoena, or to protect the rights and safety of our users
- Business transfers — in the event of a merger, acquisition, or sale of assets, with appropriate notice to users
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting support@builtpro.app. Some data may be retained for legal compliance purposes.
7. Security
We use industry-standard security measures including encryption in transit (TLS/HTTPS) and at rest to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have rights to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Opt out of SMS messages by replying STOP
To exercise any of these rights, contact us at support@builtpro.app.
9. Cookies
We use essential cookies to maintain session state and authentication. We may also use analytics cookies to understand how users interact with our platform. You can control cookie settings in your browser.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the platform. Continued use of BuiltPro after changes constitutes acceptance of the updated policy.
11. Contact Us
For any questions or concerns about this Privacy Policy, please contact:
Elyron Group, LLC / BuiltPro
Email: support@builtpro.app
Website: builtpro.app