SMS Notifications & Opt-In
How BuiltPro sends SMS notifications and how you can opt in or out
1How Consent is Collected
BuiltPro collects explicit written consent from customers before sending any SMS notifications. Consent is obtained through the following methods:
Client Portal Registration — When a customer accesses the BuiltPro Client Portal at app.builtpro.app/client-portal, they are presented with an opt-in checkbox that reads: "I agree to receive SMS notifications about my estimates, invoices, appointments, and job updates."
Estimate Approval — When a customer digitally signs an estimate, they are presented with the same opt-in checkbox above the signature field.
In all cases, checking the box is voluntary. Customers may access the portal and approve estimates without consenting to SMS notifications.
2Types of SMS Messages
Your estimate from [Company] is ready. View and sign here: [link]. Reply STOP to opt out.
Invoice of $[amount] is due from [Company]. View here: [link]. Reply STOP to opt out.
Your appointment with [Company] is confirmed for [date] at [time]. Reply STOP to opt out.
Your job has started / is complete. Track progress at [link]. Reply STOP to opt out.
3Message Frequency & Rates
Message frequency varies based on project activity. Standard message and data rates may apply depending on your mobile carrier and plan.
4How to Opt Out
You may opt out of SMS notifications at any time by:
- Replying STOP to any SMS message you receive
- Contacting us at support@builtpro.app
- Logging into your Client Portal and unchecking the SMS notifications preference
After opting out, you will receive one final confirmation message. No further SMS messages will be sent unless you opt in again.
5Privacy
BuiltPro does not share your phone number or SMS consent information with any third-party entities for marketing purposes. Your information is only used to send the notifications you have consented to receive. View our full Privacy Policy at elyrongroup.com/Legal