What it is for. Requests for Information — the formal "we need a clarification before we can build this" questions. Log them, assign them to an architect, engineer or sub, and record the answer.
What you see. A count of total and open, with open shown in amber. Search matches the subject only. Filters for status — Open, Answered, Closed — and priority.
Creating one. Subject, question, the job, who it goes to, a priority and a date needed by. The answer is recorded on the same record when it comes back.